1. Your team is bigger than your department.
2. People first. Always.
3. Simplicity is everything.
4. There is no them. Just us.
- Nursing director experiences ‘family care’ as a knee surgery patient
- Focused care helps family battle cancer, aphasia
5. Teamwork wins.
- Each interaction with our patients really does matter
- Team-based cardiac care saves life of local United Way CEO
6. Healthcare should be easy.
7. Do the right thing.
8. Pursue extraordinary.
9. Small improvements, big impact.
10. Be curious.
11. Figure it out.
12. Make it better.
13. Own it.
14. Embrace different.
15. Think Big.
16. Seek solutions, not blame.